COVID-19 has shed new light on an issue that pre-existed even before the pandemic: most health care organizations do not have a proactive approach to monitor their patients and identify those at risk when they are away from the office. This issue is further magnified as we enter an era where face-to-face visits must be limited to reduce exposure, especially with the chronically ill, who are more susceptible to adverse reactions. But even in the middle of a global health crisis, the world keeps turning, and your patients still need your care, more now than ever.