A doctor reviews healthcare screening results with a patient

Insights from NACHC CHI & Expo: Bridging Healthcare Gaps for Better Patient Outcomes

At the 2023 National Association of Community Health Centers (NACHC) Community Health Institute (CHI) & Expo Conference, Sarah Cameron presented an inspiring story about StayWell Health and the power of tech-enabled services. By leveraging Virtual Care Management for programs like Chronic Care Management (CCM), healthcare providers can bridge critical care gaps, improve patient outcomes, and drive population health. Here’s a list of some of the actionable insights that were shared:

Partner to Close Gaps in Healthcare

Tech-enabled services, when seamlessly integrated into value-based care programs, have the capacity to effectively address and rectify critical examples of gaps in healthcare. Partnerships, such as the one between StayWell Health and TimeDoc, demonstrate the positive impact of these services on quality measures like cancer screenings and A1C control.

By applying a value-based care approach to CCM, StayWell Health outperformed traditional care methods in closing gaps in care. Breast cancer screenings increased by 21% among enrolled patients, cancer screenings improved by 22%, and A1C control was 12% better compared to non-enrolled patients. This partnership underscores the potential for technology to make healthcare more effective and accessible, offering a promising solution to combat common root causes of chronic diseases.

Leverage the Power of Care Coordinators

Care coordinators play a vital role in achieving positive outcomes. Serving as the linchpin between patients, healthcare teams, and technology, they proactively engage with patients to identify and address gaps in care. From navigating the healthcare system to coordinating transportation and facilitating shared decision-making, care coordination services ensure efficient care delivery and patient empowerment.

TimeDoc Health’s Care Coordination Service offers a team of dedicated care management professionals who play a pivotal role in improving healthcare outcomes. These highly skilled individuals collaborate with healthcare providers and patients to streamline care delivery, while managing complex patient populations, ensuring that each individual receives personalized, comprehensive care.

Integrate Population Health Strategies

To fully harness the potential of tech-enabled services, integration with existing workflows and electronic health records (EHRs) is paramount. TimeDoc Health seamlessly integrates with EHRs, allowing care teams to gain access to crucial patient information, enabling better decision-making during consultations.

This sharing of data and bidirectional communication can close the communication gap, allowing for more tailored interventions based on patient characteristics and preferences. This approach can enhance patient outcomes and empower healthcare providers to proactively manage and improve the health of their patient populations.

Implement a Flexible Care Model

Successful implementation of tech-enabled services requires flexibility in deployment models. TimeDoc Health’s hybrid care model, which combines TimeDoc expertise with a clinic’s existing staff, allows for scalability and knowledge sharing. This approach benefits clinics new to value-based care and care coordination services, enabling them to tailor the program according to their unique needs and gradually transition towards internal management if desired.

TimeDoc Health stands out for its approach to strategic partnerships, designed to cater to the unique needs of healthcare organizations. Recognizing that one size does not fit all, TimeDoc offers tailored deployment options that enable partners to choose what suits them best. Whether it’s a tech-only deployment, a co-sourced hybrid, or a fully outsourced approach, these options ensure that healthcare providers can seamlessly integrate TimeDoc Health’s solutions into their existing systems and workflows without disruption.

Look Forward To Value-Based Care

The future of value-based care holds significant potential, with Medicare aiming to transition all patients into value-based arrangements by 2030. Embracing comprehensive care coordination programs like CCM and RPM will play a pivotal role in achieving these goals. As the population continues to age, healthcare providers must be equipped to meet the growing demands and close care gaps efficiently.

Chronic Care Management companies, like TimeDoc Health, have proven to be a game-changer. By integrating services seamlessly and leveraging the expertise of care coordinators, healthcare providers can bridge critical care gaps and improve patient outcomes. As we look towards the future, a patient-centric approach, supported by flexible deployment models and integrated technology, will be essential. Embracing these innovations ensures that healthcare providers can meet the evolving needs of their patients and deliver high-quality care that truly makes a difference.