As we move further into a post-pandemic healthcare era in 2025, the conversation around balancing in-person and virtual care has shifted from speculation to strategy. At TimeDoc Health, we continue to support healthcare organizations nationwide in answering critical questions: How do we close care gaps, reduce clinician burnout, and deliver value-based care — without sacrificing the patient experience?
The answer lies in tech-enabled clinical services — specifically Chronic Care Management (CCM) and Remote Patient Monitoring (RPM). These patient monitoring technology solutions, when combined thoughtfully, transform how care is delivered, particularly to our most vulnerable patients.
A Patient Story That Still Resonates
Take “Alex,” a 70-year-old Puerto Rican man with limited English proficiency, low health literacy, and chronic hypertension. Before COVID-19, accessing care was challenging for him — but during the pandemic, things changed for the better. By enrolling Alex in a Spanish-language chronic care management program and equipping him with a cellular-enabled blood pressure monitor, his care team was able to support his medication adherence and make timely interventions.
Alex’s story isn’t an exception — it’s a demonstration of what’s possible when tech-enabled services meet human-centered care.
How Tech-Enabled Services Create Time for Everyone
Today, healthcare organizations face mounting pressure from workforce shortages, increasing chronic disease prevalence, and the shift to value-based care models. But with a strategic approach to CCM and RPM, alongside advanced patient monitoring technology, it’s possible to reclaim time — for patients, providers, and care teams.
1. Improved Patient Engagement & Satisfaction
Telehealth is no longer a pandemic-era trend — it’s a patient expectation. A 2024 Pew report found that 82% of patients with chronic conditions want continued access to virtual care, while 68% of patients without chronic conditions still prefer telemedicine options.
By staying connected between office visits, care teams can increase touchpoints, boost adherence, and reduce no-shows — all while reinforcing the patient-provider relationship.
2. Better Clinical Outcomes
CCM and RPM give clinicians real-time insights into patient health, making proactive interventions possible. At StayWell Health Center, a long-standing TimeDoc partner, patients enrolled in CCM were:
- 40% more compliant with diabetic eye exams
- 12% better at managing A1C
- 22% more likely to complete colorectal cancer screenings
- 21% more compliant with breast cancer screenings
These results speak for themselves: engaged patients have better outcomes.
3. Reduced Clinician Burnout
Burnout remains a crisis. In the 2024 American Medical Association Coping with COVID+ Survey, 47% of providers reported experiencing severe work-related stress. But tech-enabled care models can ease the load by:
- Automating documentation
- Reducing in-person visit pressure
- Giving clinicians more time for meaningful patient interactions
In StayWell’s case, integrating TimeDoc Health’s care coordinators into their EHR significantly decreased administrative burden and helped win provider buy-in.
4. Increased Access to Care
RPM and CCM expand access for patients with transportation barriers, limited income, or rural addresses. These tools allow patients to receive consistent care from home, preventing minor conditions from becoming emergencies.
For practices facing staffing shortages or high patient demand, these programs help maintain continuity without stretching internal resources thin.
5. Boosted Financial Performance
Value-based care isn’t just a quality metric — it’s a financial imperative. According to CMS data:
- CCM programs reduce costs by $74 per patient per month when enrolled for 18+ months
- Practices managing 500 CCM + RPM patients can generate approximately $1 million in new annual revenue
Patients with multiple chronic conditions account for 93% of Medicare spending. Tech-enabled services are a smart way to manage that spend efficiently — while improving patient care.
Keys to a Successful CCM + RPM Program
To effectively integrate CCM and RPM, organizations need a platform that supports:
Simplicity
Practices should be able to onboard, enroll, and manage patients with ease. The platform should streamline consent, ensure Medicare compliance, and make documentation easy for both internal staff and external coordinators.
Connectivity
Integration with EHRs is essential. TimeDoc Health’s team works directly within our clients’ systems, ensuring smooth communication and consistent care across every encounter.
Scalability
Whether a practice chooses to outsource, co-source, or fully manage their own care coordinators, the program should adapt over time. TimeDoc supports flexible care models to match your staffing and growth needs.
Real Results from a Real Partnership
StayWell Health Center’s partnership with TimeDoc Health exemplifies how tech-enabled care can deliver real impact. Together, we’ve:
- Aligned CCM practices with value-based care goals
- Closed critical care gaps with data-driven insights
- Built trust with clinicians through transparency and support
- Elevated the patient and provider experience
By leveraging care coordinators who work within the EHR and mirror provider communication, StayWell fostered collaboration and boosted both engagement and outcomes.
The Future of Care Is Preventative — And It’s Now
In 2025, patient monitoring technology and other tech-enabled services aren’t just a helpful tool — they’re essential. And the question for healthcare organizations is no longer if they’ll integrate these services, but how they’ll do it most effectively.
At TimeDoc Health, our mission is to make sure there’s time for everyone:
- Time for providers to focus on care, not paperwork
- Time for patients to be supported between visits
- Time for healthcare teams to succeed in a value-based care landscape
Ready to get started? Schedule a live demo today and see how TimeDoc Health can help transform your care model.
About TimeDoc Health
Since 2015, TimeDoc Health has empowered healthcare organizations with a virtual care management solution that pairs a leading SaaS platform with high-quality care coordination services. From chronic care and behavioral health integration to remote patient monitoring, our solutions improve patient outcomes, reduce staff burnout, and increase revenue — all while making time for what matters most.