Healthcare Innovation

Patients’ Needs Extend Beyond the Clinic Walls

Telehealth and virtual care management solutions are leading the way in transforming healthcare delivery. By combining the expertise of technology innovators and clinical professionals, these advancements are changing how patients interact with the healthcare system and improving outcomes, particularly in managing chronic diseases. Healthcare providers are forming strategic partnerships to enhance their virtual care offerings, reaching patients beyond traditional healthcare settings and supporting them throughout their healthcare experience. With seamless integration into current clinical processes and technology systems, virtual care services promote ongoing care and proactive management between in-person appointments.

Insights from Leaders in Telehealth and Virtual Care

During a recent webinar, Dr. JoAnne Reifsnyder and Brian Esterly delved into the topic of virtual care management solutions. They explored how virtual care enhances traditional clinical approaches by:

  • Filling care gaps,
  • Offering tailored support,
  • Enabling remote monitoring, and
  • Improving access to specialists.

Watch The On-Demand Webinar

About the Speakers

Dr. JoAnne Reifsnyderis a Professor at the University of Maryland School of Nursing with extensive experience in clinical operations, focusing on serious and chronic illness care. Brian Esterly is the CEO of TimeDoc Health, specializing in virtual and in-home services for elderly and chronically ill populations.

About the Webinar

During the webinar, JoAnne emphasizes the significance of virtual care in boosting patient engagement through enhanced access to care, personalized resources, and empowering patients to proactively manage their health. Brian underscores the importance of showcasing the clinical advantages of virtual care, integrating services seamlessly into current workflows, aligning incentives with value-based care models, and identifying advocates within provider organizations to promote adoption. Both speakers highlight the pivotal role of virtual care in coordinating care across various settings and specialties, fostering interdisciplinary collaboration, facilitating smooth care transitions, enabling real-time sharing of care plans, and ensuring data interoperability.

When discussing the clinical outcomes achieved by virtual care management programs, JoAnne focuses on individual patient metrics like clinical improvements, disease-specific outcomes, and healthcare utilization reduction. Brian adds the importance of addressing social determinants of health (SDOH) needs, such as transportation, housing, nutrition, and financial assistance, to improve patient outcomes and prevent adverse events. Regarding financial viability, they discuss how virtual care program implementation supports provider organizations by generating revenue, reducing total cost of care, aligning with value-based care incentives, and offering cost-effective care coordination solutions.

Looking into the future, JoAnne and Brian foresee continued expansion of virtual care services, clearer regulatory guidelines, and evolving reimbursement structures to support these services. They anticipate advancements in AI technology for patient engagement, improved data management for better outcomes, and heightened focus on data security and privacy. In advising hospital and health system leaders, they stress the importance of strategic vision, problem identification, intentional evaluation of virtual care solutions, change management considerations, compliance with regulations, and the need for purpose-built solutions to meet specific organizational objectives.

Removing Barrier to Care with TimeDoc Health

TimeDoc Health offers a comprehensive virtual care management solution that complements traditional clinical approaches by filling care gaps, providing tailored support, enabling remote monitoring, and improving access to specialists. By partnering with TimeDoc Health, providers can seamlessly integrate virtual care into their practice, leading to enhanced patient satisfaction, improved outcomes, and greater efficiency in healthcare delivery.