At TimeDoc Health, we partner with healthcare organizations to streamline care coordination, enhance patient engagement, and support success in value-based care models. Whether you're navigating Advanced Primary Care Management (APCM), Chronic Care Management (CCM), or Remote Patient Monitoring (RPM), our platform and services are designed to improve outcomes and reduce administrative burden.
This FAQ covers the most common questions we hear from providers, care teams, and administrators — from how our programs work to how we support billing, compliance, and seamless EHR integration. If you're looking to deliver more proactive, connected care, you're in the right place.
Advanced Primary Care Management (APCM)
APCM is a bundled monthly Medicare service created under the 2025 Physician Fee Schedule to recognize comprehensive, relationship-based primary care. It replaces the patchwork of CCM/PCM/TCM by providing a single code for the ongoing focal point of care.
➡️ How TimeDoc Health assists: We deliver turnkey APCM solutions that combine software, clinical staff support, and documentation tools to help practices transition smoothly from CCM/PCM/TCM into the new APCM structure.
Learn more: What is APCM?
Disclaimer
TimeDoc Health provides tools, staffing, and support to help practices operationalize and document services like APCM. We do not provide legal or regulatory advice. Practices should consult with their compliance and legal advisors to confirm billing policies and requirements with CMS and their Medicare Administrative Contractor (MAC).
Chronic Care Management (CCM)
Chronic Care Management (often abbreviated as CCM) is a Medicare benefit for patients with two or more chronic conditions expected to last at least 12 months. It provides non-face-to-face services such as care planning, medication reconciliation, and care coordination. In healthcare terms, CCM is a model of care designed to keep patients healthier, reduce hospitalizations, and improve outcomes.
➡️ How TimeDoc Health assists: We deliver a complete CCM program — staffing, software, and workflows — that ensures providers can deliver care without the administrative burden.
Learn more: Chronic Care Management Solutions
Disclaimer
Remote Patient Monitoring (RPM)
Remote Patient Monitoring is a Medicare-reimbursable service that uses connected health monitoring devices (like blood pressure cuffs, blood glucose meters, or pulse oximeters) to transmit patient data from home to providers. RPM supports proactive interventions, reduces ER visits, and strengthens chronic disease management.
➡️ How TimeDoc Health assists: We provide FDA-approved devices, patient education, and a fully integrated RPM platform that captures data in real time and connects it directly to care teams.
Learn more: What is Remote Patient Monitoring?
Disclaimer
Medical Practice Management Tools for Providers
Medical practice management tools are software and services that help providers streamline scheduling, billing, patient engagement, and documentation. They improve efficiency, reduce administrative burden, and allow more time for direct patient care.
➡️ How TimeDoc Health assists: We integrate practice management tools directly into our APCM, CCM, and RPM solutions — connecting scheduling, billing, and patient engagement into one seamless workflow.
How Does EHR Improve Patient Care?
Electronic Health Records (EHRs) improve care by centralizing patient information, supporting evidence-based decision-making, and enabling data sharing across providers.
➡️ How TimeDoc Health assists: We integrate with major EHRs so APCM, CCM, and RPM documentation flows automatically, reducing manual entry and keeping care plans up to date.
Learn more: Our EHR integration supports your existing technology
AI in Healthcare Management
AI in healthcare management applies artificial intelligence to streamline workflows, predict health risks, and improve care coordination.
➡️ How TimeDoc Health assists: We use AI-driven analytics to identify at-risk patients for APCM, CCM and RPM programs, improving efficiency and outcomes.
Disclaimer
TimeDoc Health provides software, staffing, and operational support that integrates with practice management, EHR, and AI-driven solutions. We do not provide legal or regulatory advice. Providers should confirm requirements and billing guidelines with CMS, payers, and their Medicare Administrative Contractor (MAC).